Can I cancel or change my order before it ships?

Can I cancel or change my order before it ships?

As soon as your order is confirmed, we start working on fulfilling your order right away, so we are unable to accept any change requests once the order has been placed. 
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    • Can I cancel or change my order before it ships?

      As soon as we receive your order, we begin working on fulfilling it right away, so we are unable to accept any change requests to an order once it has been placed. This includes all orders confirmed through your Back Office or through the ...
    • How do I cancel an order?

      To submit your cancellation request for a recent transaction, please email info@well-beyond.com from the email address associated with your membership. To avoid a delay, please include your name, username and the order number in reference for ...
    • If my subscription declines, will the order automatically cancel?

      No. Your order will continue to re-attempt payment until the order is processed or cancelled. Please contact info@well-beyond.com if you wish to cancel a pending subscription order.
    • How do I find tracking details for my recent order?

      Once your order ships, you will receive an email with your tracking details. You may also view your order summary in your Back Office under “Commissions>Order History.” If you are a customer, your order history will be available on your dashboard ...
    • I forgot to change my subscription and it ran today. Can I still make changes?

      All subscription changes must be completed prior to each scheduled run date. Changes are not permitted once a confirmation number is provided. If the order is "pending", we can attempt to cancel the order only. For all order cancellation requests, ...