When do I complete my KYC application process?
We recommend completing your KYC registration upon activating your CoinZoom account during mapping.
How long does it take to get approved through the KYC process?
The KYC process usually takes 3-5 minutes as long as all initial documentation was provided in full and correct at the time of submission.
What name should I use for the KYC process?
Please enter your name exactly as it appears on your government-issued ID or travel documents (e.g., passport, driver’s license, government-issued ID etc.) to avoid a delay or possible rejection. Be sure to have supporting documentation as needed in ...
How do I know if my KYC process has been approved?
Please login to your CoinZoom account and select "Settings>Profile>Register". You will see "Registration Status: VERIFIED", which means your KYC is verified and you cab start using the CoinZoom exchange. For additional details, please refer ...
What if I don't pass KYC?
You may continue to enjoy other products and services including, but not limited to, the Wanderlust travel portal access while you attempt to re-qualify for KYC (we understand there may be delays in various countries with securing a passport).
What are the accepted forms of ID for KYC?
A passport or other official government ID that includes your photo. When submitting your KYC, please submit a selfie of your holding the ID for proper verification. For more details, please refer to https://www.coinzoom.com/support/.